Privacy Policy

BE4HOME MARKET SRL (“B4 Market”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Romanian data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.b4market.ro.

1. Data Controller

The controller responsible for processing your personal data is:

Registered Office

Restaurant Address

Email: b4@b4market.ro
Website: https://www.b4market.ro

2. Information We Collect

Depending on how you interact with our Website, we may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Reservation details
• Messages submitted through our contact form

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Language preferences
• Website usage information
• Cookies and similar technologies

3. How We Collect Your Data

We collect information when you:

• submit a reservation request;
• contact us through our contact form;
• browse our Website;
• interact with cookies after providing your consent.

4. Purpose of Processing

We process your personal data to:

• respond to your enquiries;
• manage reservation requests;
• communicate with you regarding your reservation;
• improve our Website and services;
• analyze Website traffic;
• ensure Website security;
• comply with legal obligations.

5. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

• your consent;
• performance of pre-contractual measures (such as reservation requests);
• compliance with legal obligations;
• our legitimate interests in operating and improving our business.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• remember your preferences;
• analyze Website performance;
• understand visitor behavior;
• improve user experience;
• measure marketing performance.

Where required by law, cookies are only placed after obtaining your consent.

7. Third-Party Services

We use trusted third-party providers to operate and improve our Website. These services may process certain information on our behalf. Our Website may use:

• Google Tag Manager
• Google Analytics 4
• Google Maps
• Meta Pixel (Facebook Pixel)
• Meta Platforms (Facebook & Instagram)

These providers may collect information such as your IP address, browser information, device details, and Website interactions in accordance with their own privacy policies.

8. Google Analytics

We use Google Analytics to understand how visitors interact with our Website. Google Analytics may collect information including:

• pages visited;
• session duration;
• device type;
• browser information;
• approximate location;
• interactions with Website content.

This information is used solely for statistical and analytical purposes.

9. Google Tag Manager

Google Tag Manager is used to manage Website tags.

Google Tag Manager itself does not collect personal information but enables the deployment of other analytics and marketing tools.

10. Meta Pixel

We use Meta Pixel to measure advertising effectiveness and better understand visitor interactions with our Website. Meta Pixel may collect information regarding:

• page visits;
• button clicks;
• Website interactions;
• browser information.

Marketing cookies are activated only where required consent has been obtained.

11. Google Maps

Our Website embeds Google Maps to help visitors locate our restaurant.

Using Google Maps may result in information being processed by Google, including your IP address and device information.

For more information, please consult Google’s Privacy Policy.

12. Data Sharing

We do not sell your personal data.

Your information may be shared only with:

• trusted IT service providers;
• website hosting providers;
• analytics providers;
• marketing platforms;
• legal authorities where required by law.

All third-party providers are required to protect your information appropriately.

13. International Data Transfers

Some of our service providers may process data outside the European Economic Area (EEA).

Whenever personal data is transferred internationally, we ensure appropriate safeguards are in place in accordance with GDPR.

14. Data Retention

We retain personal information only for as long as necessary to:

• provide our services;
• manage reservations;
• comply with legal obligations;
• resolve disputes;
• enforce our agreements.

When personal data is no longer required, it will be securely deleted or anonymized.

15. Your Rights

Under the GDPR, you have the right to:

• access your personal data;
• request correction of inaccurate information;
• request deletion of your personal data;
• restrict processing;
• object to processing;
• withdraw your consent at any time;
• request data portability;
• lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP).

16. Data Security

We implement appropriate technical and organizational measures designed to protect personal information against:

• unauthorized access;
• accidental loss;
• alteration;
• disclosure;
• destruction.

While we strive to protect your information, no method of transmission over the Internet can be guaranteed to be completely secure.

17. Children’s Privacy

Our Website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will delete it without undue delay.

18. External Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of those websites separately.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices.

The latest version will always be available on this Website together with the updated effective date.

20. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your GDPR rights, please contact us:

Registered Office

Restaurant Address

Email: b4@b4market.ro
Website: https://www.b4market.ro

Your Right to Lodge a Complaint

If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP):